Your melidé will get to you in the wink of an eye.
Your melidé will be embroidered and shipped within 5 business days after payment (weekends and bank holidays excluded).
Our garments are made-to-order. Delivery times may be subject to unexpected changes during sales period and in December.
As soon as the order is given to the carrier, you will receive an email with details and instructions to track your package. The email could be sent 24 hours before the delivery of your package.
Your order will be delivered between 9:00 am and 6:30 pm and a signature will be required on receipt. Please make sure that there is someone to pick up the package at the address provided. If you are not around to take the delivery of your package, the carrier will leave a calling card with the details to arrange a new delivery.
FOR THE KINTWEAR COLLECTION AND FOR ALL CUSTOMIZED PRODUCT THERE IS NO REFUND
The customer is responsible for the payment of customs taxes and the amount is calculated according to the law applicable in the country where goods are sent.
We don’t know the amount of customs taxes that will be communicated to you by the carrier after the goods have reached their destination.
In the event that the taxes are not paid and the shipment is refused or abandoned as a result, the shipment expenses and the customs taxes will be deduced from the total amount of the order and only the difference will be reimbursed.